04.2020 - Present
05.2014 - Today
09.2019 - Present
Swisscom AG | Senior Designer
Employee
09.2019 - 03.2020
05.2014 - Today
09.2019 - Present
Metro Markets GmbH | Team Lead Design
Employee
05.2014 - 08.2019 (5 years 3 months)
05.2014 - Today
05.2014 - 08.2019 (5 years 3 months)
Deutsche Telekom AG | Senior Designer
Employee
-
-
Redesign of the mobile-phone-online shop of Deutsche Telekom. With the first click dummies, a user test was excecuted and the analyses were adapted to the design. The tests included amongst other UIs the checkout and adding contracts to the shopping cart. In 1.5 years we worked in scrum mode with Telekom colleagues from different departments like marketing, private customer and developers (external as well as internal) in order to achieve our goals. In that time, different modules, UI / UX patterns, a visual imagery as well as a uniform language were emerged.
In cooperation with other Deutsche Telekom colleagues, the new customer center app was built. The user should see a quick overview of his current consumption, as well as his contract data and those of his family. The goal was also to change various services such as contract data or to book data volumes in an app. Due to the adjustments in the UI and UX, the customer center app were rated as Deutsche Telekom's number one app.
In a 3-month project phase 5 concepts were developed with the faculty of Communication Design / Interactive Design Hochschule RheinMain. For the topic "Millenials" I mentored 30 students and led them through the project phase. Under my guidance, the group created concepts and built design-oriented prototypes. The students presented 5 concepts in the Telekom Design Gallery in front of different selected personas. The personas then rated these 5 concepts.
10.2013 - 05.2014 (8 months)
10.2013 - 05.2014 (8 months)
10.2013 - 05.2014 (8 months)
Deutsche Telekom AG | Interface & User Experience Designer
Freelancer
04.2013 - 10.2013 (7 months)
04.2013 - 10.2013 (7 months)
04.2013 - 10.2013 (7 months)
Infosys / Deutsche Bank | Interface & User Experience Designer
Freelancer
04.2012 - 04.2013 (1 year 1 month)
04.2012 - 04.2013 (1 year 1 month)
04.2012 - 04.2013 (1 year 1 month)
Deutsche Telekom AG | Interface & User Experience Designer
Freelancer
04.2010 - 04.2012 (2 year 1 month)
04.2010 - 04.2012 (2 year 1 month)
04.2010 - 04.2012 (2 year 1 month)
Centrica | Interface & User Experience Designer
Freelancer
06.2008 - 04.2010 (1 year 11 months)
06.2008 - 04.2010 (1 year 11 months)
06.2008 - 04.2010 (1 year 11 months)
Vodafone | Interface & User Experience Designer
Freelancer
Skillset
Skillset
Skillset
Strategic Design
Customer Experience & Service Design
Interface & Interaction Design
Design Thinking
Creative Direction
Research
Design Workshops
Tools
Tools
Tools
Sketch
Flinto
Axure RP
Invison
Adobe Creative Suite
Omnigraffel
MS Office
Html/CSS basic skills
My brain